Returns & Refunds Policy
Due to the perishable nature of our food products, we prioritize your health and safety by offering replacements or refunds for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a claim for any quality concerns.
Return Process
- 1.Inspect Your Order
Examine your package immediately upon arrival for any signs of damage or spoilage during transit.
- 2.Document the Issue
Take clear photographs of the damaged items and the shipping packaging to help us process your request quickly.
- 3.Contact Support
Email our customer service team with your order number and photo evidence to receive a return authorization.
- 4.Receive Resolution
Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no extra cost.